07-01-2016 07:27
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-01-2016 07:27
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-02-2016 08:40
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



07-02-2016 08:40
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hey there @Vaneyen! Welcome to the Community!
Let me help you out, I recommend performing the restart 2 or 3 times in a row and keep an eye on it make sure to follow the instructions that @AlejandraFitbit shared, if the issue persists try the troubleshooting steps listed on this article.
Let me know how it goes!

07-11-2016 07:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-11-2016 07:37
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi,
Can you tell me where to find the instructions you referenced user @AlejandraFitbit ? I'm having the same issue and need to restart as well.
thank you!

09-09-2016 06:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



09-09-2016 06:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
It is nice to see new members around @kmed! Don't worry, below you can find the instructions to restart your Fitbit Charge:
1. Plug your charging cable into the USB port and insert the other end into the port on the back of your Charge. Your Charge will begin charging.
2. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V30").
3. Let go of the button.
4. Unplug your tracker from the charging cable.
Let me know how it goes!

