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Fitbit Flex not syncing

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‎10-20-2017 09:01

‎10-20-2017 09:01

Good afternoon,

I am.having trouble syncing my flex. It hasnt sync'd for 3 days. I have tried to restart it. I have turn my bluetooth off and on again, I have also unistalled the app and reinstalled it and nothing is happening. So before I commit to phoning and being in a que... do anybody have any suggestions? 

 

Thank you

Best Answer
2 REPLIES 2

‎10-20-2017 12:11

‎10-20-2017 12:11

Awesome troubleshooting

 

If not already done, feel free restarting your phone.

 
Check out the Fitbit Article regarding not being able to sync.
 
Try these troubleshooting steps if your device is not syncing.
 
Hope it helps
Best Answer

‎09-07-2020 02:05

In response to SunsetRunner

‎09-07-2020 02:05

Thank you. I have tried everything. There is a slow blinking blue light, indicating its not getting enough charge. How can I resolve this issue? 

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