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Fitbit Flex went dead after showet

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‎01-04-2016 04:01

‎01-04-2016 04:01

Hi. I took a shower with my Fitbit Flex, and now it doesn't want to charge the battery.. HELP!!!
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‎01-05-2016 03:26

‎01-05-2016 03:26

Hello there @Richard_FM and welcome aboard to our community! I suggests to make sure your tracker is completely dry.You can place your tracker into a bowl of dry rice for 24 hours. This will extract any moisture that possibly get inside the unit just in case. After this, try with a restart. Also try cleaning the battery contacts to make sure the battery is receiving charge.

 

Let me know how it goes. I really hope your tracker works again my friend.Robot Frustrated

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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2 REPLIES 2

‎01-05-2016 03:26

‎01-05-2016 03:26

Hello there @Richard_FM and welcome aboard to our community! I suggests to make sure your tracker is completely dry.You can place your tracker into a bowl of dry rice for 24 hours. This will extract any moisture that possibly get inside the unit just in case. After this, try with a restart. Also try cleaning the battery contacts to make sure the battery is receiving charge.

 

Let me know how it goes. I really hope your tracker works again my friend.Robot Frustrated

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎01-05-2016 03:48

‎01-05-2016 03:48

Hi and thanks! I'll try that when I get home from work. Thanks for the reply 👍
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