08-29-2019 03:50
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08-29-2019 03:50
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It stopped synching Thursday 8/22. I am thinking it is because of the app update. I am having to reset my One just to get it to synch. No time for that. Not happy at all.
08-29-2019 05:12
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08-29-2019 05:12
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My Fitbit One has not synched since Tuesday morning. I have tried everything.
08-29-2019 06:28
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08-29-2019 06:28
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nope. One last synched on 8/20, then j installed the ipdated. Cannot sync anymore. I've reset the One, reset my phone, rebooted my phone, deleted and reinstalled the app, removed the One from my account. Tried to add it back but it can't locate the One (but I can see it through the Bluetooth menu).
I think it is quite obvious from other posts here it is an issue with the most recent app update but Fitbit is just unwilling to admit it.
08-29-2019 07:33
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08-29-2019 07:33
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Sent from my Samsung Galaxy smartphone.
08-29-2019 07:51
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08-29-2019 07:51
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Has anyone gotten it to sync? Same issue since 8/22 no syncing...
08-29-2019 08:55
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08-29-2019 08:55
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Sent from my Verizon, Samsung Galaxy smartphone
08-29-2019 09:28
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08-29-2019 09:28
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Sent from my Samsung Galaxy smartphone.
09-03-2019 21:37
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09-03-2019 21:37
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I have to restart my One with the charger at least once a day, used to be 3 or 4 times a year . . . getting old QUICK.
09-04-2019 18:57
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09-04-2019 18:57
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Go onto Chat through the Fitbit app help and support and log the issue. We must get this known.

09-04-2019 19:08
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09-04-2019 19:08
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Go onto Chat through the Fitbit app help and support and log the issue. We must get this known.

09-04-2019 19:27
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09-04-2019 19:27
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Go through the app and help and support and start a chat and log the issue. I did tonight.

09-04-2019 19:28
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09-04-2019 19:28
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Go through the app help and support and go into chat and log the issue. I did tonight.

09-05-2019 19:42
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09-05-2019 19:42
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There is an update in the app store. I did it but had to still manually sync. But didn't have to plug in shut off etc. Not sure if I didn't wait long enough. Will let you know tomorrow.

09-06-2019 16:12
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09-06-2019 16:12
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Sent from my Verizon, Samsung Galaxy smartphone

09-06-2019 16:13
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09-06-2019 16:13
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Sent from my Verizon, Samsung Galaxy smartphone

09-11-2019 02:03
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09-11-2019 02:03
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I went to the app store and upgraded yesterday. Had to restart again, but good so far.

09-15-2019 19:01
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09-15-2019 19:01
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To solve this issue . .
Go to the app store and update the app. I haven't had to restart since.

