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Fitbit Pay not working

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‎02-14-2020 17:52 - last edited on ‎02-16-2020 19:15 by Fitbit Moderator

‎02-14-2020 17:52 - last edited on ‎02-16-2020 19:15 by Fitbit Moderator

Failed at  store today, first time I used it., help.

 

Moderator edit: Subject for clarity 

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‎02-16-2020 19:12 - last edited on ‎09-16-2025 06:41 by Fitbit Moderator

‎02-16-2020 19:12 - last edited on ‎09-16-2025 06:41 by Fitbit Moderator

Welcome to the Community Forums @Rephill42, sorry for the delayed reply.

I'm sorry to know that your transaction using Fitbit Pay failed. To better assist you with this, can you please let me know which Fitbit device are you using? I suggest you to check all the information that's specified on our help article: What should I know about Fitbit Pay? to learn more about this specific feature and check that everything is correctly setup to avoid any issue.

Let me know if you have any additional questions.

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