03-02-2018 23:05
03-02-2018 23:05
I am having trouble getting into the Samsung fitbit app. I've tried resetting the phone. Clearing the cache. Updating phone software. Deleting and reinstalling tje app. I've tried everything it won't let me in I cant set up the phone
03-04-2018 11:36
03-04-2018 11:36
@zsal, what do you mean by "getting into" the app? Do you mean that you cannot start it? Or, do you mean you cannot log into the Fitbit account? Or, something else? Is this Android app version 2.67?
03-05-2018 01:28
03-05-2018 01:28
I have the same exact issue as OP. The app keeps crashing every time I click on one of the icons/tabs or try to pair it with my Flex 2.
I am using a Samsung Galaxy S8 running Android 8.0 Oreo. I tried clearing the cache, data, force quitting, uninstalling & re-installing, checked the security certificates. Nothing works. I have already filed a bug report.