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Fitbit Versa 2 stopped syncing on any of my devices

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‎11-26-2020 20:44

‎11-26-2020 20:44

For the last several days my Versa 2 will not sync with my phone, my tablet, or my laptop.  Never had this problem before.  Since the watch will not sync, it does not display the correct time (battery died two days ago).

 

A watch without time is useless.  It still tracks steps and heart rate, etc., but I'm ready to replace with another brand.  Please help  (by the way, I've tried all the solutions I found in the community forums, none worked)

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‎11-27-2020 14:59

‎11-27-2020 14:59

Welcome to the Fitbit Community, @NGroach.

 

I appreciate your participation in the Forums and sharing that your Versa 2 stopped syncing with your phone, tablet, or laptop. Thank you for trying to resolve this and providing the additional details. I understand how you are feeling and I am here to help. I recommend following the complete troubleshooting instructions at Why won't my Fitbit device sync?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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