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Fitbit Versa, how do I contact customer support

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Hi,

 

I'm trying to find a way to contact support and all the app is showing me is twitter or an American phone number. 

 

I've had my fitbit versa since August and I'm fed up with it, battery isn't lasting two days, notifications won't work correctly and the fitbit pay doesn't work with my bank. (bank is my fault I should have checked )

 

For me the battery is the biggest issue, I had a previous fitbit and they told me to turn off the majority of the functions to save battery life, I upgraded to the versa for its extra functionality so if I can't use it then no point having it, may as well have a pedometer and a watch!

 

Any help with contact details will gratefully be appreciated  

 

Thanks 

 

 

Best Answer
1 REPLY 1

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer