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Fitbit Versa not Syncing with S8 Edge

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‎01-24-2019 10:14 - last edited on ‎01-25-2019 08:18 by Fitbit Moderator

‎01-24-2019 10:14 - last edited on ‎01-25-2019 08:18 by Fitbit Moderator

I have had the Versa for a month, cannot get it to sync consistently to my Samsung 8 Edge phone, have to uninstall and re-install at least 4 times a day. I have the One and am seriously considering going back to it. This is so frustrating.

 

 

Moderator edit: Clarified subject

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‎01-25-2019 08:15

‎01-25-2019 08:15

Hello @csells.

 

Thanks for sharing the steps that you have feedback. 

 

While you might have already tried some of those steps, I'd recommend that you try to complete the steps listed in this help article. They should definitely help you in getting your Fitbit to sync with your S8.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎01-25-2019 09:06

‎01-25-2019 09:06

Fitbit not synced with my s8

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‎01-27-2019 12:05

In response to Teilda

‎01-27-2019 12:05

Welcome to the Forums @Teilda.

 

I apologize for the delay in my response. Let me help you figure out what is going on.

 

Have you tried the steps that have been suggested in here? They should definitely help your S8 and your Fitbit sync correctly.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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