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Fitbit Versa switched off.

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‎03-29-2019 17:19

‎03-29-2019 17:19

My versa just stopped working. Won't switch on. Have put on charger still nothing.

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‎03-30-2019 01:44

‎03-30-2019 01:44

It's worth trying a restart of your versa by:

 

  1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.

If that doesn't work then it's probably best to contact customer support. If they can't fix it then they can check your warranty status and advise on your options: contact.fitbit.com 

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‎01-20-2020 02:33

‎01-20-2020 02:33

Hi

Did you get any help, as I just had this issue yesterday when my Fitbit switched off and I can not get it started again!

Thanks 

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