09-02-2024 06:54
09-02-2024 06:54
Today is Monday, but the next three days are already saying over 1.8k Calories Out. Is this predictive or a bug?
Answered! Go to the Best Answer.
09-04-2024 06:02
09-04-2024 06:02
Hello @Rixi and welcome to the Community. I suspect you use an Android phone. This is a new bug in the Android app and Fitbit is aware. There is no troubleshooting you can do to fix it. You will need a Fitbit app update, but there is no timeframe for a fix.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-02-2024 10:26
09-02-2024 10:26
Hello @OFTHEHILLPEOPLE and welcome to the Community. I moved your post to the Android app forum, a better fit for your issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-03-2024 01:38
09-03-2024 01:38
My Fitbit app has suddenly started showing calories burnt for future days on my food tracking page. It's also not matching up calories burnt for the current day. Have tried force stop, uninstall etc and still having the issue. Any ideas?
09-03-2024 02:14
09-03-2024 02:14
Just happened to me as well.
Issue is also affecting others from reddit.
09-03-2024 02:44
09-03-2024 02:44
Thanks, hopefully someone from Fitbit picks up.
I understand what BMR is but this is obviously an app glitch as it has never done it before, and at minimum it should agree to calories burnt for the current day!
09-03-2024 02:48
09-03-2024 02:48
It's 10:32 on Tuesday as I start writing this. In the Food screen, my Fitbit app is showing 2,365 calories out (burned), which is not believable, for today. The home screen shows 1,361 calories out, which is believable. Even stranger, the Food screen is showing 2,359 calories out for each of Wednesday, Thursday and Friday, which of course are entirely in the future so I clearly haven't burned any calories on those days yet. I suspect the issue with todays calories is related to those future calories. I haven't noticed any other problems with the app recently. I've tried force-stopping the app, clearing the its cache and restarting it - it made no difference. I checked the app settings for anything about prediction or the future, and couldn't find anything that seemed relevant, and I've been using the app for nearly a year and I've never seen this before.
I'm on up-to-date Android 14 on a Sumsung Galaxy A13 with no software updates outstanding. Apparently I'm not allowed to post the Fitbit app version number from the App Info (maybe it thinks it's a phone number or something), but the version starts with 4.23 and it should be fully up-to-date. My device is a Fitbit Charge 5.
09-03-2024 04:07
09-03-2024 04:07
Hello @anothersteve and welcome to the Community. Does your app look like the screenshot in this post? If so, I can merge your post with that one to help bring attention to this issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-03-2024 04:53
09-03-2024 04:53
Yes, that's exactly it thanks.
09-03-2024 05:28
09-03-2024 05:28
@anothersteve @OFTHEHILLPEOPLE I flagged this thread to get a moderator's attention This looks like a new bug in the Android app.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-03-2024 06:07
09-03-2024 06:07
The app is showing that I have burned calories three to four days ahead. Example, today is Tuesday but the app is showing that I have burned calories for Wednesday, Thursday, and Friday. I have reinstated the app but it still shows the same.
09-03-2024 06:15
09-03-2024 06:15
To add to this, it's now Tuesday and apparently is showing the calories out bar for Friday now having the extra amount.
Note, the calorie amount does not match on the actual Fitbit device. The device seems to be an accurate number.
09-03-2024 08:29
09-03-2024 08:29
any way to roll back to the old app? Poor QA work sending out something that makes new bugs in old working code. New bugs in new stuff is understabdable.
09-03-2024 08:43
09-03-2024 08:43
I am having this same problem. I also looked at settings, tried to force stop. I have not tried uninstalling and reinstalling.
09-03-2024 09:33
09-03-2024 09:33
New update broke the Calorie Counter in the Food screen after this last update. Now shows calories burned on future days (looks like I've already burned calories for Wednesday through Saturday this week). Additionally, the calories burned today no longer matches the calories burned on the main dashboard.
Dashboard counter: 962
Food screen calls burned: 1708
Are other people having this issue?
09-03-2024 09:34
09-03-2024 09:34
I've got exactly the same issue. Happened today, have tried disconnecting, restarting, logging out and uninstalling. Same issue
09-03-2024 09:48
09-03-2024 09:48
Hello everyone! A warm welcome to our new community members.
Thanks so much for letting us know you are experiencing an issue with calories on the food screen in the app. Our engineers are aware of the issue, and they're working on a fix.
We'll let you know as soon as we have any updates.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
09-03-2024 09:58
09-03-2024 09:58
09-03-2024 15:37
09-03-2024 15:37
6 hours, and a workout later, the dashboard calories counter says 2098. The food screen "calories burned" is 1802.
09-03-2024 17:08
09-03-2024 17:08
I am having this EXACT same issue and I literally just signed in so I could write on the forum about it too. I don't know what's going on. I got it to fix itself temporarily by clearing the cache but some of the info is still incorrect. Mine has logged 2000 calories burned for the next THREE days. Calorie counter says I have 2000 more calories to eat despite only having burned 1800 calories and I haven't set my food plan to help me gain weight. This is very annyoing.
09-03-2024 18:05
09-03-2024 18:05
Finally fixed it by signing out, going into settings and force stopping the app, then signing back in and syncing. ...of course now exercise days isn't loading and is just a great blur. 😡