04-05-2018 11:03
04-05-2018 11:03
Fitbit not syncing with my galaxy s5. Stopped working on March 31
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04-06-2018 00:57
04-06-2018 00:57
I would try restarting your phone and then restarting your fitbit using this procedure:
Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1186/
Note that your Alta HR only has enough memory to hold detailed stats for up to 5 days. After that it starts to hold the data at a daily summary level. So, when you get the syncing working again some of your data may appear unusual or even missing.
04-06-2018 00:57
04-06-2018 00:57
I would try restarting your phone and then restarting your fitbit using this procedure:
Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1186/
Note that your Alta HR only has enough memory to hold detailed stats for up to 5 days. After that it starts to hold the data at a daily summary level. So, when you get the syncing working again some of your data may appear unusual or even missing.
04-06-2018 05:50
04-06-2018 05:50
Thank you .it worked.