12-08-2016 09:18
12-08-2016 09:18
Hi I just recently bought a fitbit alta and I am not receiving text messages fully on the alta. I have a galaxy s7 phone and the app I use for texts is the Samsung messages app. All I get as a notification for texts is that I have a new message using that app, despite having it set up for both sender information action and text content.
The fitbit works as it should using the messages + application, but I want to keep using the messages app.
I've tried troubleshooting using all the above methods but nothing works.
Thanks.
12-09-2016 05:12
12-09-2016 05:12
Welcome to the Community @Oceanwaves101. If you are having problems with this feature, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post.
I hope this helps, let me know the outcome.