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Fitbit alta not receiving text messages from messages app

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Hi I just recently bought a fitbit alta and I am not receiving text messages fully on the alta. I have a galaxy s7 phone and the app I use for texts is the Samsung messages app. All I get as a notification for texts is that I have a new message using that app, despite having it set up for both sender information action and text content.

 

The fitbit works as it should using the messages + application, but I want to keep using the messages app. 

 

I've tried troubleshooting using all the above methods but nothing works.

 

Thanks.

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Welcome to the Community @Oceanwaves101. If you are having problems with this feature, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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