Fitbit android app (no tracker) not counting steps, showing "not paired" er

[Wayoung]

Hi,

I'm using the app itself to track, no device, and last week it stopped counting my steps and has a "You are not paired to this device" error. I've tried uninstalling and restarting multiple times to no effect.

[SunriseRunner46 · Accepted solution]

Annoyingly they (fitbit) have removed support for the M8.

Even worse they didn't warn / tell us about this - just did it and let it break.

See https://community.fitbit.com/t5/Android-App/MobileTrack-compatibility-and-support/m-p/1355451 for comments from others affected (and a way to downgrade to an older version which still works)

[Wayoung]

Wow. Thanks for the link.

Moderator edit: word choice