01-06-2021 08:32 - last edited on 01-07-2021 17:13 by LiliyaFitbit
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01-06-2021 08:32 - last edited on 01-07-2021 17:13 by LiliyaFitbit
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I have a Versa 2 and my app crashes when I click on the bottom for Community. Everything else works.
Moderator edit: subject for clarity

01-07-2021 17:09 - edited 01-07-2021 17:11
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01-07-2021 17:09 - edited 01-07-2021 17:11
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Welcome to the Fitbit Community, @LM6060.
Thank you for sharing the details of the issue you’re experiencing. I recommend doing the following:
- Log out from the Fitbit app.
- On your phone's settings tap on Apps > Fitbit > Storage > Clear cache.
- Reboot your phone.
- Open the Fitbit app and log back in to your account.
By the way, I've moved your post to Android App board so we can keep our forums organized.
Keep me posted on the outcome.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

01-09-2021 13:44
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01-09-2021 13:44
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Thanks Liliya! I found an old reply to this problem. The reply suggested force stop, delete app, reboot phone, re add app. I did that and it's working fine now!

