Fitbit app crashes when clicked skin temperature stat card

[aflanos]

Galaxy s7, after a recent update the app crashes when I click on the skin temperature stat.

[SilviaFitbit]

@BrentHills @IrisSF @KSL86 Thank you for getting back. I appreciate the details shared and the time spent troubleshooting this. 

Our team is aware of this and working towards a resolution. In the meantime, clear the cache and storage of the Fitbit app in the phone's settings > Apps > Storage. 

As always, keep the Fitbit app up-to-date to ensure you receive the bug fixes and improvements. 

Thanks for your understanding. See you around. 

[aflanos]

Finally with the newest update my problem is resolved (I am the original poster of this topic).

So the problem started with Dec 20, 2020 update and ended with Jan 20, 2021 update.

This is very disrespectful. This attitude translates as "You have to wait for our monthly update schedule, even if we screw up, we won't fix it timely"

Disappointed.

[Enel9]

Finally, with the last Fitbit app updates, it works!!

So thanks for solving the problem!! 😊👌

[SilviaFitbit]

@aflanos @Enel9 It's great to hear that you're able to view your skin temperature data. Your feedback is truly appreciated, be sure that your comments won't be unnoticed and we're always striving to improve the service and features offered. 

Thanks for being a Fitbit user.