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Fitbit app down for maintenance

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‎10-18-2018 10:28

‎10-18-2018 10:28

My fitbit app won't log on. It keeps saying "down for maintenance". I have uninstalled and reinstalled the app and restarted the Ionic but no luck. Any advice. 

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‎10-19-2018 06:27 - edited ‎02-06-2024 07:31

‎10-19-2018 06:27 - edited ‎02-06-2024 07:31

Hey there @SunsetRunner, thanks for stopping by! Thanks for already uninstalling and reinstalling the Fitbit app and also for restarting your Ionic in order to solve the logging inconvenience, nice way to go!

If you're running the latest version of the Android OS, go to your Settings and tap Apps.  Choose the Fitbit App from the list and then tap the Clear cache button on the resulting info page.

Also, make sure that your Fitbit app is up-to-date. Click here to update your app. 

I've moved your post to the Android App as there are more chances to get related replies here.

Following this, launch the app and log back in - hopefully this resolves any erroneous messages you were seeing. If you still have trouble, let me know. Man Very Happy

Maria | Community Moderator, Fitbit


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