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Fitbit app draining phone battery life

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‎12-21-2019 18:13 - last edited on ‎12-22-2019 18:53 by Fitbit Moderator

‎12-21-2019 18:13 - last edited on ‎12-22-2019 18:53 by Fitbit Moderator

Since updating the Fitbit app a few days ago I noticed my battery life is significantly shortened on my Samsung Galaxy S6 Active. I checked my system yesterday and today and it's saying Fitbit is using 18-25% of my battery. Something is very wrong. I'm going to have to delete it if this isn't corrected quickly.

 

Moderator edit: Subject for clarity

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‎12-22-2019 18:52

‎12-22-2019 18:52

Welcome to the Community Forums @BruceF.

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need. We are working on this situation to resolve it as soon as possible.

 

Let me know if you have any additional questions.

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