Fitbit app font size too small and Hourly Activity Goal not matching

[Laszlo52]

The newest app has a very bad interface, the letters are very small. Why can't I adjust the font size? Cannot set the Versa smartwatch with the app, even if synchronized.

Moderator edit: updated subject for clarity

[Odyssey13]

Hi @Laszlo52  you mean the Android app? You can adjust the font size on the phone, which would change the app. Have you tried restarting your Versa? Let us know.

[Laszlo52]

"you mean the Android app?" Yes

"You can adjust the font size on the phone, which would change the app. " This is not good. Because the other letters will be too large on the phone.

"Have you tried restarting your Versa? " Yes. The problem is I have to restart my phone every time. Many times it doesn't work either, in which case my cache is cleared. This makes it very difficult to use the application, because before each use, you need to do it in order for the application to work. My telephone Galaxy S9+ Android 9.

[Laszlo52]

No substantive answer.

[Odyssey13]

@Laszlo52  you might want to vote for this - click to see - suggestion on the ability to adjust the font and contrast color.

[Laszlo52]

Thanks! One question remained: "Cannot set the Versa smartwatch with the app, even if synchronized."

[Odyssey13]

Seems your phone is compatible. When you use the word "set" but you've been able to sync, exactly what it you mean? Set as in the time?

[Laszlo52]

Yesterday, hourly activity was also badly read by phone and PC app (Windows 10 v1903). My watch showed 9/9, but the phone app and PC app read 7/9.

[Laszlo52]

These anomalies occurred after the 3.5 phone app.

[MarreFitbit]

Hello there @Laszlo52, thanks for stopping by and taking the time to troubleshoot your Versa.

In regards to the Hourly Activity Goal not matching, we’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

About the font size, please take a look at the this Feature Suggestion as recommended @Odyssey13. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

Let us know if you need further assistance. 

[Laszlo52]

Unfortunately, Odyssey13's suggestion is not good, because if I increase the font size of my phone, the font size of other applications will be too large.