12-04-2023 00:39
12-04-2023 00:39
The Fitbit app shows I am able to refresh sync between Fitbit app and my Inspire 3 but not refresh my Samsung A52 mobile sync with the app? All data appears up to date in the app. Any suggestions?
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Best Answer12-04-2023 05:46
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12-04-2023 05:46
The phone sync is when you use the phone as the tracking device when you don't have the Inspire 3 with you. My app shows no sync between the app and my phone because I never use my phone to track my data.
You can your remove the phone from the Fitbit app and only use the data from the Inspire 3.
There is nothing wrong here.
Please see this help article for more information.
Gary D.| Feeding Hills, MA MBG PE
Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3, Pixel Watch 4
12-04-2023 05:46
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-04-2023 05:46
The phone sync is when you use the phone as the tracking device when you don't have the Inspire 3 with you. My app shows no sync between the app and my phone because I never use my phone to track my data.
You can your remove the phone from the Fitbit app and only use the data from the Inspire 3.
There is nothing wrong here.
Please see this help article for more information.
Gary D.| Feeding Hills, MA MBG PE
Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3, Pixel Watch 4
12-04-2023 12:23
12-04-2023 12:23
Thanks for the healthy diagnosis Gary. Happy life.
Best Answer