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Fitbit app has a mismatch between device sync date and phone sync date.

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The Fitbit app shows I am able to refresh sync between Fitbit app and my Inspire 3  but not refresh my Samsung A52 mobile sync with the app? All data appears up to date in the app. Any suggestions?

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@Gypsee61 

The phone sync is when you use the phone as the tracking device when you don't have the Inspire 3 with you.  My app shows no sync between the app and my phone because I never use my phone to track my data.

You can your remove the phone from the Fitbit app and only use the data from the Inspire 3.

There is nothing wrong here.

Please see this help article for more information.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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@Gypsee61 

The phone sync is when you use the phone as the tracking device when you don't have the Inspire 3 with you.  My app shows no sync between the app and my phone because I never use my phone to track my data.

You can your remove the phone from the Fitbit app and only use the data from the Inspire 3.

There is nothing wrong here.

Please see this help article for more information.

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

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Thanks for the healthy diagnosis Gary. Happy life.

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