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Fitbit app is not working

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‎10-11-2023 18:47 - last edited on ‎10-11-2023 20:00 by Fitbit Moderator

‎10-11-2023 18:47 - last edited on ‎10-11-2023 20:00 by Fitbit Moderator

Fitbit App Not Work Fix It 

 

Moderator Edit: Clarified Subject 

Best Answer
4 REPLIES 4

‎10-12-2023 10:37

‎10-12-2023 10:37

Hello @1DannyBurke 

There was a Fitbit system wide issue yesterday (11 Oct 2023) that impacted logging in and syncing. The issue was resolved several hours later. You should be able to login & sync now. 

Rieko | N California USA MBG PE

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‎10-12-2023 11:14 - edited ‎10-12-2023 11:14

In response to RiekoC

‎10-12-2023 11:14 - edited ‎10-12-2023 11:14

It's good to see you participating in the community @1DannyBurke 

I'm not sure, but if you are having issues to sync, please visit this article: Why won't my Fitbit device sync?

Thank you @RiekoC for providing this helpful information.

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‎10-13-2023 23:52

‎10-13-2023 23:52

If your Fitbit app isn't working, ensure a stable internet connection, update the app, and restart your device. Clear cache/data or reinstall if needed. 

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‎10-14-2023 09:27

In response to JohnCrooks

‎10-14-2023 09:27

Welcome to the forums @JohnCrooks.

Thank you for sharing this helpful information.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

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