Fitbit app is presenting syncing issues

[Mandyroo]

My fitbit won't connect with my phone since yesterday 

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hi there @Mandyroo, nice to have you as a new member of the Fitbit Community! If you are having syncing issues with your phone, make sure you have the latest version of the Fitbit app. For more details go here.

If the issue continues, refer to our help article: Why won't my Fitbit device sync?

Hope this helps and let me know if you need more help.

[WellnessXperts]

I Have the same issues

[Thevictirs51]

I am having the same issues. I did a hard reset, deleted from Bluetooth and reinstalled the app... Still does not connect  

Bluetooth can find it but the app can't connect it.  

[RobertoME]

Hi there @WellnessXperts and welcome aboard to the Fitbit Community @Thevictirs51. Thank you for let me know the steps you have tried so far. My apologies for the late response.

How it goes so far? Is the issue still persisting? 

@WellnessXperts you said that you have the same issue, but not sure if you tried the recommended steps mentioned earlier here. Make sure to give it a try.

If the issue continues try to reset the Fitbit app: log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

See you until the next opportunity!