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Fitbit app keeps closing

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‎12-23-2020 22:33 - last edited on ‎12-24-2020 10:43 by Fitbit Moderator

‎12-23-2020 22:33 - last edited on ‎12-24-2020 10:43 by Fitbit Moderator

Hi

 

I need help. I have just got a Huawei P Smart 2021. I downloaded the app but as soon as I go to login it closes the app by itself. I tried restarting my phone, re-download and clear the data. Please help

 

Moderator Edit: Formatting

 

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1 REPLY 1

‎12-24-2020 10:48

‎12-24-2020 10:48

@CharmLie A warm welcome to the Fitbit Community. 

 

Thanks for the troubleshooting tried. Please clear cache and force stop the app once again, then reboot your phone and log in again. 

 

Let me know how it goes. 

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Best Answer