help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app keeps firing MobileTrack notifications throughout the night

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2022 16:05

‎08-20-2022 16:05

The notification from Android systemThe notification from Android system

 

This is the notification log from Android system. I didn't install MobileTrack virtual device in the Fitbit app. The Fitbit app version is 3.65.1. My phone is OnePlus 9 Pro running Android 11.

 

Fitbit team, please fix this as it's annoying and drains battery! 

p.asc.hk
Best Answer
0 Votes
1 REPLY 1

‎08-21-2022 00:36 - last edited on ‎08-21-2024 16:34 by Fitbit Moderator

‎08-21-2022 00:36 - last edited on ‎08-21-2024 16:34 by Fitbit Moderator

Hi @deiG  - interesting find!!

I wasn't able to find the Notification log on Android 10, perhaps it wasn't included in that version on Samsung.

I kept 3.51.1 version of the App so not seeing the problem, it must be a NEW feature in the latest release!

It might explain why there are lots of posts of rapid battery drain.

What happens if you logout, clear storage cache and force stop it and login again?

Also if you do install MobileTrack in the app, logout, login and remove it, logout and login again?

Author | ch, passion for improvement.

Best Answer
0 Votes