Fitbit app not logging mindfulness sessions.

[ChrisA1]

I have no record for mindfulness sessions since last Thursday on the app. My Sense asks me to record after the EDA scan or other sessions I use and I log them, but nothing shows up in the app. Yes I have the latest update to my Sense and the app is up to date as well. I have restarted both my phone (galaxy S10+ 512gb) and the watch. My phone is running Android version 11, One UI Version 3.1. 

[SilviaFitbit]

@ChrisA1 Hi there. Thanks for the detailed information shared. 

I appreciate the troubleshooting performed prior to posting. I'd like you to confirm that this procedure is followed when tracking an EDA scan session: 

1. On Fitbit Sense, tap the EDA Scan app 
2. Tap Quick Scan for a 2-minute scan or Guided Session for a scan lasting up to 60 minutes.
3. If you chose Guided Session, start a meditation session in the Fitbit app. For instructions, see the steps above.
4. Place your hand on top of the screen. Note that your palm must touch all 4 sides of the metal frame.
5. Remain still during the scan. For best results, keep your hand on the watch for the full duration of the scan.
6. If you remove your hand, the scan pauses. To resume, place your hand back on the screen.
7. If you chose Quick Scan, Sense vibrates after the scan is complete. Remove your hand, and tap Log It to record your reflection, or tap Skip. Then swipe up to see a summary of your scan.
8. If you chose Guided Session, remove your hand and tap End to complete the scan.
9. To see details about your scan or session, tap the Mindfulness tile   in the Fitbit app   Your Journey.

May I know if after the session is finished, you're logging how you're feeling? Has it happened again?

Hope this helps. 

[ChrisA1]

Thanks for the response. Yes, that is the procedure I follow every time with any mindfulness session. Yes, I log how I'm feeling after every session.. This issue spontaneously resolved a few day after my original post. 

[SilviaFitbit]

@ChrisA1 Thank you for confirming that was the procedure followed. 

Glad to hear it's resolved. Have a good weekend. 😊