Hi there @isavdb, welcome aboard to the Fitbit Community. Certainly this is not normal, but I believed is more an issue in the installation of the app, since I haven't seen a similar scenario before with other users.
My first recommendation is to clear the app cache and reset your phone, following these steps: Please log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.
Let me know how it goes and if the issue persists.
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