Fitbit app won't open

[Bobmarybart]

Fitbit app won't open.. Can't log out if it won't open. Just a white screen with the green logo. Everything is up to date. Android

[LiliyaFitbit · Accepted solution]

It’s good to see you in the community, @Bobmarybart.

Thanks for the details shared in your post. I appreciate your efforts and recommend trying the following:

1. Force stop the Fitbit app: open your phone's Settings > Applications > find the Fitbit app > Storage > Clear cache > go back and tap Force stop. 
2. Reboot your phone. 

By the way, I've moved your post to the Android App board so we can keep our forums organized.

Hope this helps.

[Bobmarybart]

Thank you

Mary

[LiliyaFitbit]

Thank you for your reply, @Bobmarybart.

I hope the information provided was helpful so you can continue enjoying the Fitbit experience and working on your goals. Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

See you around.