Fitbit app won't open

[Sharmlen]

Since yesterday , I have been having issues with my android app. When I select the Fitbit app , nothing happens and the screen just goes back to the normal screen on the phone as if I have never selected anything. 

Moderator Edit: Clarified subject

[Guy_]

Try

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown

[though it doesn't seem to fully]

Log back in to the Fitbit app

*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones]

Also at that point it would be good to restart the phone.

[Sharmlen]

Tried all of this already. Still no change.

[Guy_]

Most odd, probably best to contact Fitbit Support directly. They may be able to help you.

[AnaFitbit]

Hi @Sharmlen, welcome to the Community Forums. @Guy_ thanks for your help. 

@Sharmlen thanks for the details shared on your post. According to the Support team you're already in contact with them about this. Please follow their instructions and reply back to them so you can receive help. 

See you around.