Fitbit app won't open - Fitbit Community

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Fitbit app won't open

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PhatFatty

1 0 0

App won't open. It says that fitbit.com is not available. How can I talk to a real person to fix this?

Moderator Edit: Clarified subject

Best Answer

2 REPLIES 2

Guy_

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

18880 860 8982

First step would be to restart the phone.

If that fails try Fitbit Support. They may be able to help you.

Author | ch, passion for improvement.

Best Answer

AnaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

754 19 188

Hi @PhatFatty, welcome to the Community Forums.

Thanks for sharing those details. If you haven't tried yet, please follow these steps:

Force quit the Fitbit app.
Uninstall the app from your mobile device.
Make sure that the OS version of your phone is up to date.
Reboot your mobile device.
Reinstall the Fitbit app.

Hope this helps.

Best Answer