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Fitbit apps is calculating my net calories wrong

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‎05-01-2020 18:29 - last edited on ‎10-19-2022 09:11 by Fitbit Moderator

‎05-01-2020 18:29 - last edited on ‎10-19-2022 09:11 by Fitbit Moderator

Hi, I've been having issues with the calorie tracker on the app. I'm still able to add to my food log like normal and it will calculate my total calorie consumption for the day correctly. It will also display the total calories I've burned correctly but the net calories (like how much am under or over) is wrong. For example, today I have consumed 1649 calories and I've burned 1820 but it says that I'm "51 calories over budget." I'm at loss of how to fix this and all advice would be helpful because this is extremely annoying and makes me want to find a new calorie tracking app. I've already tried updating as well as reinstalling the app. 

 

 

Moderator Edit: Clarified subject

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‎07-06-2022 18:49

‎07-06-2022 18:49

I have been going nuts for over a month now trying to fix the calories.  I've uninstalled/reinstalled app, cleared cache, force stopped, and last night I factory restarted my phone.  It worked briefly for last night, and now back to the same old thing.  The only way calories calculate properly is if I use my computer and log it that way.  Sometimes I don't feel like being on my computer.  I'm on it 14 hours a day working.  And if I have a nibble at night and don't want to go back and turn on my computer, it throws it off too.  I just tried logging my dinner, and bam, did it again.  I input my burger at 940 calories.  My total is now 1,440 calories with 226 calories over.  (Didn't work out today).  Now I closed out of the app and went back in, and it only has my lunch calories of 500 and 869 calories left.  But when I go into the calories to add or subtract, it shoes the burger at 940 calories, flabread at 340 calories, and meunster at 160 calories.  Now please explain how that adds up to 500 calories!  I'm at my wits end and about to give up on my favorite watch ever.  I'm so close to done.  If anyone else has any ideas, PLEASE let me know.

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‎08-13-2022 18:32

In response to ValRae

‎08-13-2022 18:32

I think many people are having issues with the calorie features and in/out graphs. Fitbit calories have been messed up since the July Update. I am extremely frustrated that I pay for this app annually and it's not working.

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