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Fitbit battery/ not syncing

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My Fitbit flex is less than a year old and the battery life is very short and constantly having to charge it. I have also noticed that it doesn't sync to my app. It may sync once a day if that. Tells me tracker is not found when I'm wearing it.
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Welcome to our Community @Alyssawallis! Thanks for stopping by! Man HappyTry following these tips to maximize the battery life of your tracker:

 

  • Each alarm reduces battery life by small percentage. To maximize battery life, consider setting fewer alarms.
  • Frequently tapping your tracker to check your goal progress may reduce the battery life.
  • If you’re syncing with an Android device, the Always Connected option may reduce battery life.
  • If you're syncing with any Fitbit app, the All-Day sync option may reduce battery life.
  • Charging your tracker in extreme heat or cold may reduce battery life.

 

Then, try restarting your tracker by following the steps @DW50 provided here. Then, make sure to follow the steps I provided in this thread.

 

Hope this helps, let me know how it goes! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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