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Fitbit blaze cal burn wont refresh

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‎07-06-2017 16:44

‎07-06-2017 16:44

Fitbitblaze since last update will not refresh cals burned feature on the app. It just carried over in to the next day.

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‎07-09-2017 09:01

‎07-09-2017 09:01

Hello @Lizx! Thanks for joining the Community. 

 

I'd like to ask you a few questions to better understand what could be happening: 

  • Since when haven't the calories restarted? Is it happening everyday?
  • Have you tried any troubleshooting yet? If so, which steps?
  • Are you seeing the calories remain the same on the Blaze too?

In the meantime I'd like for you to try to log out of the app and then back in. It could be that the details from the server are not being loaded up correctly. Generally, logging out and then back on helps so that everything load up again.

 

Look forward to your reply! 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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