help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit.com down for maintenance

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-30-2016 11:06

‎04-30-2016 11:06

Every time I try to log into my fit bit account I get the message that fitbit.com is down for maintenance. I have tried to uninstall and install the app 3 times and I get the same message. The app seems to be working on my iPad but not my phone. Any suggestions??
Best Answer
2 REPLIES 2

‎05-01-2016 02:59

‎05-01-2016 02:59

Hi @Cass4850

 

Does the error still occur? If yes, Feel free restarting the phone if not already done. Does the message appear when using mobile internet or wifi or both?

 

Thank you very kindly

Best Answer
0 Votes

‎05-13-2016 06:53

In response to SunsetRunner

‎05-13-2016 06:53

@Cass4850

 

Has the issue been solved? Cat Embarassed

Best Answer
0 Votes