help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit counting way too many steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-05-2016 02:36

‎01-05-2016 02:36

Just received my fitbit a few days ago. Noticed today that it logged steps while driving? Do you just take it off while driving? Also, the tracker is logging steps in the night while I sleep....or move my arm around, lol. HELP!
Best Answer
0 Votes
2 REPLIES 2

‎01-05-2016 15:23

‎01-05-2016 15:23

Updated my charge a few days ago. Due to illness, I'very barely moved but many stairs have been logged Prior to update, it was fairly accurate. I haven'the notice if it's happening at night 1-5-16
Best Answer
0 Votes

‎01-09-2016 04:57

In response to ninasue

‎01-09-2016 04:57

Hey hey hey @LindsH82 @ninasue welcome to our Community! It's nice to have you on board! Smiley WinkI'd suggest you first, restart your tracker. @LindsH82 Please read the following article How does my tracker work while I'm driving in a car? and you can both remove the extra steps by following the steps provided at Can I delete data?.

 

I'd also like to know which tracker you have?

 

Keep me posted and have a nice day! Woman Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes