Fitbit device syncing with account but challenges are not updating

[Techguy19]

Fitbit, the Fitbit app will not sync in the work week challenges, I'm in a challenge this week and the work hustle challenge has not sync up in over

5 Hours. please check into this problem.

Thanks

Moderator edit: Format 

Moderator edit: Subject for clarity 

[SunsetRunner]

The synching issue only occurred that day (7/17-7/18). The issue was mirrored on multiple social media sites (reddit, fb, etc). It was real. Nothing to do with manually logging steps or exercise. Pretty sure we all know those don't count toward challenges. The following morning they suddenly synched up and were accurate. Appreciate the response Ricardo (albeit a bit late)👍

[Dven]

Seems that when there is a problem the response is late and always in the context of we don't know how the Fitbit that we have been wearing for years works...

Get Outlook for Android

[Jessica0123]

I'm experiencing the exact same thing! Pretty frustrating...

[SunsetRunner]

Oh no Jessica0123🙁

I'm so sorry. My hasn't malfunctioned since this original post. Hopefully it'll clear up sooner than later👍

[Jessica0123]

Yeah, I average 8k-10k a day and in my challenges for the whole week it's
showing roughly 13k total. So bizarre.

[SunsetRunner]

it is. that's just for steps. it takes more for the rest of the tiles. I
have so much incomplete data, for example heart rate. dont get me started
with how long (if ever) it takes to sync with third party apps like mfp.

[Bobmarybart]

Done that many times. 3rd week running the challenge loses steps. 

[Bobmarybart]

This doesn't help at all.