Fitbit doesn't sync with Samsung?

[ZenZenTraveler]

I used to use Fitbit and bought them as gifts for my employees, friendss and family. Nothing like a high-tech gadget at a reasonable price.. the only challenge is the apps are no longer cutting edge but in fact dinosaur technology. It has become evident to me that Fitbit is no longer investing and it's apt software. This is evidenced by how it will no longer sync with Samsung phones such as the s10, the s20, the s21, and now the s22. Such a poor experience and shame on Fitbit for continuing to market that their app and Fitbit devices compatible with these phones.

**Fitbit buyer beware**

Moderator edit: Subject for clarity.

[Pantera333]

I have never had an (huge)issue with Samsung even to this day I'm now on the s23 ultra blah blah blah l....that said the issue I did have ONLY WITH MY NEW S23 I had to factor rest the fitbit and connected like it was brand new....but if you are having alot of issues getting frustrated DL healthconnect (it is still in beta but it is what Samsung will tell you to use IF you talk to the smart people that work there 50x of connect should do it lol) or if you don't wanna go with an app in beta stage health sync works as well (not as simple to use) but works with that said 9.9/10 times with newer Samsung with the newer updates that's your only 2 options...hope this helps

[RodrigoMFitbit · Accepted solution]

Hello everyone!

Thanks for your posts about syncing your Fitbit with Samsung devices. Please note that Samsung devices have power-saving features that can prevent the Fitbit app from running in the background. That will surely affect syncing. I recommend you take a look at the following articles: 

• Why does the Fitbit app need to run in the background on my Android phone?.  
• Why won't my Fitbit device sync?

For those experiencing issues with the notifications, please take a look at this article too: Why are notifications delayed or missing?.