help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit ionic completly not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-30-2018 16:49

‎05-30-2018 16:49

Fitbit ionic has stopped working even nit charging when I connect ?

Best Answer
0 Votes
3 REPLIES 3

‎05-30-2018 20:24

‎05-30-2018 20:24

Same here. I restarted my phone over and over again. No luck

Best Answer
0 Votes

‎05-31-2018 02:12

In response to ThandiB

‎05-31-2018 02:12

What ur plan next will they take it back ?
Best Answer
0 Votes

‎11-05-2019 00:17

‎11-05-2019 00:17

Mine has done the same, won't charge, factory reset or anything. Still I warranty mind. 

Best Answer
0 Votes