06-23-2023 13:24
06-23-2023 13:24
Since my Premium trial ended, i am not able to use my Fitbit app.
I have tried logging back in but I am unable to. I click on the link for forgotten password but i never receive an email (i do check my junk mail).
I have even tried the link for other ways but the page is unavailable. Please help! I have been a member for many years and sad to see all my history disappear.
i have checked to see if there are any app updates - none.
Also tried clearing cache.... Still doesn't work. Not sure what else to do.
06-23-2023 22:47
06-23-2023 22:47
Hi @MHaider44 - others have reported log in problems recently too, see Solved: Re: Fitbit app won't let me to log in
Author | ch, passion for improvement.
06-24-2023 12:29
06-24-2023 12:29
Thank you @Guy_ .
I saw that thread before creating this one and didn't seem to resolve my issues.
I tried all those helpful tips.