Fitbit not compatible with Asus Zenfone

[Dada12]

Hi team.

Can you add Asus Zenfone 3 Max 5.5 inch as part of the compatible phones?

ASUS is not included on the list

[USAF-Larry]

@Dada12, since the ASUS Zenphone is not a widely used device, it probably won't get a lot of attention. If it gets more popular, Fitbit may test it and add it, though.  Periodically check the Fitbit Compatible Devices list to see if it has been added.

[gumbootdave]

Come on. How hard can it be? Fitbit is raking it in and yet it can not find the time to add a line of phones? This is quite frustrating. Maybe I should take my business elsewhere.

[Tin_Chan]

I've started to use my fitbit since 2016. And now it won't sync just because i change my phone to zenfone. This is very annoying.

It's either change my phone or change to other smart watch.

[carlamtruiz]

hey fitbit team,

Please add the Asus zenfone to your list of compatible smartphones.  I bought the Charge 2 this weekend. I was so excited to set it up with my Zenfone 3 but the notification from my phone is not working.  Only to find out this morning that my phone is not on your list of compatible phones.  SO DISAPPOINTING!  I was thinking.. maybe I should have listened to my nephew's advise in getting the other brand instead.

I really hope Fitbit would address this compatibility issue with Asus smartphones in the very near future.

[BarbaraMV]

I agree it's like nice that they can add the female app...but how much work would it be !!!! I'm epileptic and need this app to work for meds !!!! 🤔

[BarbaraMV]

I agree and there's not even a warning  on the package of what phone's work or don't 😢