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Fitbit not receiving notifications

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‎12-26-2020 10:25 - last edited on ‎01-05-2021 15:22 by Fitbit Moderator

‎12-26-2020 10:25 - last edited on ‎01-05-2021 15:22 by Fitbit Moderator

My watch isn't showing me my message or call notifications. How can I fix this?

 

Moderator Edit: Clarified subject

 

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‎01-05-2021 15:22 - last edited on ‎08-19-2025 08:26 by Fitbit Moderator

‎01-05-2021 15:22 - last edited on ‎08-19-2025 08:26 by Fitbit Moderator

Hi @BriannaGinter, welcome to the Community Forums.

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Looking forward to your reply.

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