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Fitbit not showing correct time

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‎11-16-2019 16:08 - last edited on ‎11-17-2019 09:57 by Fitbit Moderator

‎11-16-2019 16:08 - last edited on ‎11-17-2019 09:57 by Fitbit Moderator

I cannot get my fitbit to show the correct time.

 

 

 

Moderator edit: updated subject for clarity

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‎11-17-2019 10:00

‎11-17-2019 10:00

@efost A warm welcome to our Community!

 

Let me help you with the time on your Fitbit. Which Fitbit device do you have? Ideally you will only need to sync for it to update the time. You can try changing the timezone to a different one, save and sync then change it back to the correct one, save and sync again.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-21-2019 15:41

In response to AlvaroFitbit

‎11-21-2019 15:41

Sorry no it is not working.  I have done everything that it tells me and it is syncing.  I have a Samsung 8.  Turned the bluetooth on and off.  changed the time zone.  Gave it 24 hours contact together whilst charging.  I cannot get the correct time.  Eva 

 

 

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