08-09-2018 12:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-09-2018 12:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
My fitbit alta not syncing to my galaxy 8+ edge. Was fine yesterday. My phone has.no updates to install.

08-10-2018 00:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


08-10-2018 00:03
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I would try restarting your phone and then restarting your fitbit using this procedure:
- Plug your charging cable into a USB port on your computer or any UL-certified USB wall charger.
- Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display. Your tracker will begin charging.
- Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into your computer. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted.
- Unplug your tracker from the charging cable.
Give this a few tries as it doesn't always work. You might also try forgetting the fitbit in your phone's bluetooth settings. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/
08-10-2018 03:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

08-10-2018 03:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from my Verizon, Samsung Galaxy smartphone

