Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Gailf Welcome to the Fitbit Community! Are you still experiencing the same issues? Make sure you have updated your phone (@MarreFitbit's post) and your tracker to their latest versions! Also, take a look at these steps to fix syncing issues (steps on @SunsetRunner's posts).
Let me know how it goes! 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@Maryhill Welcome to the Fitbit Community! I recommend following these syncing troubleshooting steps for Android devices (follow @SunsetRunner's steps on that post). It should sync properly after doing that!
Let me know how it goes!
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