05-23-2017 06:36
05-23-2017 06:36
My Fitbit hasn't sync since 5/12 , I have tried everything from deleting and re installed the apps, somehow isn't being found.
05-23-2017 07:26
05-23-2017 07:26
Was one of the things you tried a restart of your fitbit using this procedure?
https://help.fitbit.com/articles/en_US/Help_article/1186/
If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times. There are some other ideas to help with sync problems in this help file: http://help.fitbit.com/articles/en_US/Help_article/1866