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Was one of the things you tried a restart of your fitbit using this procedure?
https://help.fitbit.com/articles/en_US/Help_article/1186/
If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times. There are some other ideas to help with sync problems in this help file: http://help.fitbit.com/articles/en_US/Help_article/1866
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