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Fitbit not syncing

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My Fitbit hasn't sync since 5/12 , I have tried everything from deleting and re installed the apps, somehow isn't being found. 

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Was one of the things you tried a restart of your fitbit using this procedure?

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times. There are some other ideas to help with sync problems in this help file: http://help.fitbit.com/articles/en_US/Help_article/1866

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