07-05-2017 06:37
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07-05-2017 06:37
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I have just recently upgraded from the flex too the blaze and it's been a hassle trying to get the blaze syncing properly. I have gone through all the motions with force stopping app, restarting app and phone, disconnecting Bluetooth and re-pairing with phone. Nothing works. I have all my location feature in and notifications on. Nothing will work. Also I have a Samsung galaxy S8+, wht is this the only galaxy phone that doesn't support notifications on fitbit? Please help I'm about to ask for refund

07-10-2017 08:25
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07-10-2017 08:25
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Hello @Focused41, welcome aboard to the Fitbit Community. At the moment the Samsung Galaxy S8 and S8+ still is being tested by our teams and is not listed as a supported device.
I've seen you have tried different methods to resolved this issue, however I would like to recommend to review the following for more help: Having trouble syncing? (here's how to fix this).
For alternative options about compatibility check this post here.
See you around and let me know if you have more questions.
"Great things are done by a series of small things brought together.” What's Cooking?

