help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit one won't sync with android

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2018 09:47

‎06-23-2018 09:47

No change in updates/settings, just won't sync to phone any more! Tried off/on; fully charge; remove/replace app! Annoying!

Best Answer
0 Votes
2 REPLIES 2

‎06-23-2018 23:52

‎06-23-2018 23:52

When you say you have tried the off / on do you mean the phone and / or the fitbit?

 

Have you tried restarting the fitbit by:

 

  1. Plug your charging cable into your computer.
  2. Plug your Fitbit One tracker into the charging cable, making sure that the gold contacts on your tracker align with the gold contacts in the inside of the charger.
  3. Hold down your tracker's button for 10-12 seconds.
  4. Remove your tracker from the charging cable and press its button until the screen turns on.
Best Answer

‎06-24-2018 01:18

‎06-24-2018 01:18

Notifications not coming on Alta Fitbit
Best Answer
0 Votes