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Fitbit still recoding Heart Rate when I take it off

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‎03-13-2018 07:49 - last edited on ‎03-15-2018 04:46 by Moderator Alum

‎03-13-2018 07:49 - last edited on ‎03-15-2018 04:46 by Moderator Alum

When I take my fitbit off for day washing up, shower. It still records my heart rate and calories. 

I've jumped In the  shower got out and had a heart rate if 130 and burn hundered of calories while the fitbit is not on my wrist . Is there any way to stop this from happenng. It happens even when am chargeing it!

 

 

Moderator Edit: Updated Subject For Clarity.

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‎03-15-2018 04:45

‎03-15-2018 04:45

Hello there @SunsetRunner, nice to see you around! If you are not wearing your tracker and still is recording heart, certainly this is an odd behavior.

 

I would recommend to perform a restart on your tracker. For more instructions please refer to this article: How do I restart my Fitbit device?

 

See you later and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎03-15-2018 05:38

In response to RobertoME

‎03-15-2018 05:38

Thanks I will give that a try 😁
Thank you
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