help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit sync service notification

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-26-2019 20:04 - last edited on ‎08-27-2019 12:40 by Fitbit Moderator

‎08-26-2019 20:04 - last edited on ‎08-27-2019 12:40 by Fitbit Moderator

Hi All, 

My Fitbit app on my Samsung G9+ has obviously recently updated, and I am now constantly receiving 'Fitbit Sync Service - Last Synced' notifications on my phone. I have searched for a solution online and none of the suggested solutions seem workable.

Any help greatly appreciated!

 

Moderator edit: Subject for clarity 

Best Answer
1 REPLY 1

‎08-27-2019 12:45

‎08-27-2019 12:45

Hello @Kat_Dow, welcome to the Community Forums!

 

First, thanks for trying some troubleshooting steps prior to posting. I appreciate the details that were shared in your post. To better assist you with this, can you please let me know if you have the All day sync feature enabled? This particular notification cannot be deleted or when you delete it, it appears again? In the meantime I receive your answers, please try the following:

 

  1. Make sure that All-Day sync isn't enabled
  2. Force quit the Fitbit app
  3. Uninstall the app from your mobile device
  4. Make sure that the Android version is up to date
  5. Reboot your mobile device
  6. Reinstall the app
  7. Login using your Fitbit credentials
  8. Let me know if the issue persist

 

Keep me posted.

Best Answer
0 Votes