08-26-2019
20:04
- last edited on
08-27-2019
12:40
by
RicardoFitbit
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08-26-2019
20:04
- last edited on
08-27-2019
12:40
by
RicardoFitbit
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Hi All,
My Fitbit app on my Samsung G9+ has obviously recently updated, and I am now constantly receiving 'Fitbit Sync Service - Last Synced' notifications on my phone. I have searched for a solution online and none of the suggested solutions seem workable.
Any help greatly appreciated!
Moderator edit: Subject for clarity
08-27-2019 12:45
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08-27-2019 12:45
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Hello @Kat_Dow, welcome to the Community Forums!
First, thanks for trying some troubleshooting steps prior to posting. I appreciate the details that were shared in your post. To better assist you with this, can you please let me know if you have the All day sync feature enabled? This particular notification cannot be deleted or when you delete it, it appears again? In the meantime I receive your answers, please try the following:
- Make sure that All-Day sync isn't enabled
- Force quit the Fitbit app
- Uninstall the app from your mobile device
- Make sure that the Android version is up to date
- Reboot your mobile device
- Reinstall the app
- Login using your Fitbit credentials
- Let me know if the issue persist
Keep me posted.

